Refund policy
We want you to be completely satisfied with your purchase. Please review our return and refund policy below:
- Eligibility for Return:
- Returns are accepted within 7 days of delivery.
- The product must be unused, undamaged, and in its original packaging.
- Non-Returnable Items:
- Customized or personalized products.
- Products damaged due to misuse.
- Refund Process:
- Refunds will be processed after the returned product is inspected.
- Refunds will be issued to the original payment method or as store credit within 5-7 business days.
- How to Initiate a Return or Refund:
- Email us at Shop@cartozafashion.com